About us

Building calmer, smarter service revenue

We combine automation, clear data, and human-first design to help teams capture more recurring revenue.

Why we exist

Service teams shouldn’t lose revenue because reminders are manual. We build the automation and visibility that keeps customers coming back.

What we solve

Automated reminders, revenue recovery, technician workflows, and a single source of truth for finance and ops.

How we work

Opinionated defaults, transparent metrics, and real humans to help you launch quickly and scale with confidence.

Values

Principles that keep us honest

We build calm, reliable tools that respect the time of technicians, coordinators, and customers.

Earned trust

We ship reliable automation that runs quietly in the background so teams can focus on customers.

Practical speed

Launch in days, not months. We pair opinionated defaults with just enough flexibility.

Clarity first

Clear metrics, predictable outcomes, and dashboards that keep ops and finance aligned.

People-focused

Tools should feel calm. We design for technicians, finance teams, and customers alike.

Team

A crew focused on reliable outcomes

Engineers, product folks, and customer leads who care about uptime, clarity, and calm execution.

EM

Eric Melin

CEO & Founder

Founder with an engineering background and real-world experience in technical marketing and running a consulting agency.

Let’s recover more revenue together

See how maintlead can automate reminders, streamline workflows, and keep customers returning.